I had the opportunity to get to know Mark when he worked with TIGHICO on a very challenging development program. He was very comprehensive, methodical, and detailed oriented in his approach to resolving problems as they related to both internal issues and issues with our customer. His feedback to my management team was very fair, honest, and straight forward. He interacted with my team in a very professional manner that allowed us to get all program issues addressed very efficiently and effectively. I feel Mark would be a very effective resource in challenging situations and would use him again should the need arise.