IMPROVE OPERATIONAL PERFORMANCE

Mark Arciero and the team at INTERIM were extremely successful during our partnership while working with Spirit suppliers. INTERIM focused on focused on top Five Worst Spirit suppliers that had Delivery and Quality challenges. Here are a few Achievements: INTERIM worked with the CEO and leaders of each Company to coach them on best practices while securing Spirits deliveries, developed delivery horse blankets depicting each step necessary to manufacture challenged Spirit parts, and reviewed challenges each day with leaders to understand root causes of delays then establishing better flow of work.

Results and Benefits: eliminated past due backlog expeditiously, developed processes to maintain current delivery commitments to Spirit (as well as supporting the enterprise effort to maintain all deliveries), each Company developed new processes throughout the business as Mark and his Team mentored and coached them in effective management and flow of work, and developed an effective Operating Management Systems (OMS) for the Enterprise of each business.

I would highly recommend INTERIM’s services especially regarding troubled Suppliers. They not only bring the expertise and understanding how a Supplier should be aligned for success, but they also coach leadership and middle management on proper business fundamentals which leads to greater success.

Dassault Falcon Jet Corp has had the pleasure of knowing Mark Arciero and the team at Interim CEO and Business Partners (INTERIM) since 2018. INTERIM’s on-site assessments are very thorough, and the team at INTERIM are experienced in our business aviation field, so there is no learning curve for their team, but they deliberately take time to understand the processes and communication flow from the Leadership office all the way through to the hangar floor. Their assessments are data rich, providing immediately useful information, measurable with proper metrics that can reveal many elements of the organization that we did not realize, or perhaps had an inkling but did not realize the scale of a process or communication issue.

I thoroughly recommend any company of any size in the aviation sector that is looking to improve its existing processes, or significant restructuring allow.

Mark provided much-needed leadership and filled out other key positions with his Interim team. ComAv was struggling with spotty backlog, a poor safety record, and uneven earnings. Through Mark’s strong experience and expertise, he rapidly improved customers delivery performance of ComAv, significant quality improvements were institutionalized, workflow challenges were addressed and substantially improved, organization was right-sized, and culturally – Mark built a high performing, sustainable team.

Mark is a brilliant, professional, and resourceful executive.

Interim CEO and Private Equity Services (INTERIM) was engaged by Commercial Jet Inc. in Miami, Florida in 2017 to help guide our company through numerous business improvement initiatives. Their CEO Mark Arciero assembled a team comprising of seasoned and highly experienced advisors who worked closely with our leadership team. INTERIM became part of our organization over many months. The solutions they presented have been adopted and are now part of the fabric of our operational processes. Everyone on the team was a pleasure to work with. They worked tirelessly with a true commitment to our success.

Mr. Mark Arciero is one of the most remarkable managers I have ever worked with in USA, Europe and Japan in my business experience for 42 years. I was always impressed with his ways of doing management, problem solving, and leadership.

We were very fortunate to have Mark on Board in this transition phase and I would certainly recommend him for similar missions and circumstances.

Thank you Mark for the hard work during your tenure as Interim CEO at Zodiac. You have helped us go to the next stage.

I had the opportunity to get to know Mark when he worked with TIGHICO on a very challenging development program. He was very comprehensive, methodical, and detailed oriented in his approach to resolving problems as they related to both internal issues and issues with our customer. His feedback to my management team was very fair, honest, and straight forward. He interacted with my team in a very professional manner that allowed us to get all program issues addressed very efficiently and effectively. I feel Mark would be a very effective resource in challenging situations and would use him again should the need arise.

I worked with Mark when he was part of a group assisting Boeing in 2014. I found Mark to be the best in the group of consultants working with us in my area. His experience, insight and work were very helpful as we improved how we operated and our culture.