The role of Mark was encompassing all aspects of running the business, in close coordination with the other entities of Zodiac Seats in Europe and in the US, and in relationship with key customers like Airbus, Boeing and major Airlines.
Mark’s objective was two folds, first to drive our recovery plan in delivering quality products on time to customers, re-establishing their confidence, and second to put in place more robust Seat Shells organization and processes, preparing the transition to a new Zodiac management team. He was successful in both aspects. The delivery performance of Seats Shells has been significantly improved under his tenure, despite the introduction of several new programs, and he has set the stage and a vision for a more stable and sustainable plan forward.
Through this challenging mission, Mark put his strong experience and expertise to work, assessing our operational and program management difficulties rapidly and implementing an efficient plan of recovery accordingly.
He demonstrated an out of ordinary level of energy, hardwork, and engagement as well as excellent leadership and personnel skills to bring the team together.
We were very fortunate to have Mark on board in this transition phase and I would certainly recommend him for similar missions and circumstances.